Course Outline
Introduction
Overview of Marketing
- Core concepts
Customer Satisfaction
- Consumer buying
- Organizational buying
- Customer Relationship Management (CRM)
- Customer Satisfaction Analysis System (CSAS)
- Market partitioning, target market, and market positioning
- Case studies
Marketing Environment Analysis
- Macro environment analysis
- Microenvironmental analysis
- SWOT analysis
- Case studies
Marketing Strategy
- 3C - Company, Customer, and Competition
- Case studies
Common Sales Skills
- Case studies
The 4Ps of Marketing Mix
- Product
- Brand and trademark
- Price
- Place
- Promotion
The 4Cs of Marketing Mix
- Customer
- Cost
- Convenience
- Communication
The 4Rs of Marketing Mix
- Relevance
- Reaction
- Relationship
- Reward
The 4Is of Marketing Mix
- Interesting
- Interests
- Interaction
- Individuality
The Marketing Plan
- Plan formulation
- Plan execution
- Plan diagnosis
- Case studies
Marketing Planning
- Writing skills of marketing programs
- Case studies
New Development of Marketing
- International marketing
- Digital marketing
- Integrated marketing
- Case studies
Summary and Conclusion
Requirements
- No specific experience required.
Audience
- Marketing Managers
- Marketing Personnel
- Entrepreneurs
Testimonials (3)
Irma was attuned to us as learners and our business needs. It was clear that she was actively listening to us from the informed feedback she then provided.
Siobhan - Raintree
Course - Digital Marketing for Software-as-a-Service (SaaS)
Responses with solutions and practical use.
Agnieszka - AIRBUS HELICOPTERS POLSKA SP. Z O.O.
Course - Google AdWords: Beginner to Advanced
She was able to answer everyones questions easily...Clearly indication of her expertise.